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Term & Conditions

Term & Conditions

1. Delivery Policy   All items are sent out within 3-5 days of order, unless notified that we have run out of stock.   Boilers of size will be manufactured to specification and size requirement will take up to 30 days for delivery, storage tanks 10 to 15 days if we have in stock .  Delivery times on boilers and stoves are between 7 to 30 days and depend on availability. 

2. Goods in Transit  All items are insured with the courier company , it is vital you check the goods over before accepting delivery and finding damage there after, as we cannot claim and you will not be compensated!  All claims for damage, weight descrepencys from courier companys ,must be lodged with woodmanstore within 3 working days of the delivery, if evidence and photos of the sale claim are not submitted within a further period of 7 days we will consider the claim non-void and consider the case as closed. 

3. Refunds and Cancelation Policy.   Returns are accepted 14 days from date of delivery , you will be resposible for the return delivery as well as insuring returned goods with the courier company you use .   We will reimburse you 100% of the cost less the delivery if the goods are in new condition, if the goods have been used by the customer, and shows signs of where there will be a handling fee of 25% deducted as the item is now second hand!.  Returns must be delivered to the address of origin.

4. Warrenty   All items have a warrenty,  please see each item to determine length of warrenty, the log splitters and power saws parts or replacement items will come direct from the factory. 

5.  Payment  Must be made in full prior to delivery of goods!

6.  Reserve Goods prior to full payment ,  can be reserved with a deposit and specified delivery date.

7.  Finance can be arranged on certain items exceeding £1000.

8.  The business reserves the right to change the terms and conditions at its discression.

9. We use Payal at check out , or you can also pay over the phone . There is a Paypal service fee of 1% , or payment can be made by    BACS there is no charge for this service. 

10. Privacy Policy .  "We do not store credit card details nor do we share customer details with any 3rd parties

 

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